Jira Service Management

{"xsrfToken":"df16d40e4a5e6780c9989beb58d625e553ccfca1_lout","branding":{"id":"2","key":"mss","name":"Woodland Solutions Group - Software Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#192b22","headerLinkHoverBGColor":"#192b22","headerBadgeColor":"#192b22"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6954acce-a207-4523-8d61-1aa335339b44/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4YmYxNDlmYi04ZTQxLTQ0NzYtODI5MS02Y2RjODViNDg0MDEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY5NTRhY2NlLWEyMDctNDUyMy04ZDYxLTFhYTMzNTMzOWI0NCI6WyJyZWFkIl19LCJleHAiOjE3MzE2NDE4OTIsIm5iZiI6MTczMTY0MTI5Mn0.I8tV87hNHRvzryMEbDpMBoe78MqzKpxovMe8IFXYgJY&client=8bf149fb-8e41-4476-8291-6cdc85b48401&mode=fit","logoId":"6954acce-a207-4523-8d61-1aa335339b44","isLogoAvailable":true,"helpCenterTitle":"Search our Knowledge Base","sharedPortalName":"Software Support","userInitialAnnouncementMessageWiki":"Don't feel like searching? If you prefer to read our documentation top to bottom, follow the links below for the relevant application:\n<a href=\"https://woodlandsg.atlassian.net/wiki/spaces/MD/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">MobileMap Documentation</a>\n<a href=\"https://woodlandsg.atlassian.net/wiki/spaces/MD/pages/176914494/InventoryManager+Documentation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">InventoryManager Documentation</a>","translations":{"en-US":{"helpCenterTitle":"Search our Knowledge Base","sharedPortalName":"Software Support","announcementMessage":"Don't feel like searching? If you prefer to read our documentation top to bottom, follow the links below for the relevant application:\n\n[MobileMap Documentation|https://woodlandsg.atlassian.net/wiki/spaces/MD/overview]\n\n[InventoryManager Documentation|https://woodlandsg.atlassian.net/wiki/spaces/MD/pages/176914494/InventoryManager+Documentation]\n","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#003300","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/faa64bc7-8d64-4ce4-9c9c-8fc8e7df2708/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4YmYxNDlmYi04ZTQxLTQ0NzYtODI5MS02Y2RjODViNDg0MDEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZhYTY0YmM3LThkNjQtNGNlNC05YzljLThmYzhlN2RmMjcwOCI6WyJyZWFkIl19LCJleHAiOjE3MzE2NDE4OTIsIm5iZiI6MTczMTY0MTI5Mn0.lihjVHReRKpl2bQvK0JeoHhQcDja1t8RMmLA_fRB0vs&client=8bf149fb-8e41-4476-8291-6cdc85b48401&height=300&mode=fit","bannerMediaApiFileId":"faa64bc7-8d64-4ce4-9c9c-8fc8e7df2708","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"mss","projectId":10103,"serviceDeskId":2,"name":"Woodland Solutions Group - Software Support","description":"Didn't find what you were looking for above? If your organization has a MobileMap technical point of contact (POC), please reach out to your POC and have them submit a support request on your behalf. If you are a MobileMap POC, or your organization does not have a POC established, use the options below to to submit a support or feature request.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"17","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Support for other questions, including pricing, compatibility with other systems, etc.","icon":10700,"iconUrl":"https://woodlandsg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10700","groups":[4],"key":""},{"id":"20","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Suggest new functionality or product improvements","icon":10745,"iconUrl":"https://woodlandsg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10745","groups":[4],"key":""},{"id":"14","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Help for installation, licensing, configuration or troubleshooting issues","icon":10706,"iconUrl":"https://woodlandsg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10706","groups":[4],"key":""},{"id":"22","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"","icon":10710,"iconUrl":"https://woodlandsg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10710","groups":[],"key":""},{"id":"18","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10726,"iconUrl":"https://woodlandsg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10726","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[14,20,17]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f24935c1-6fb6-36ec-99de-681797b1a9a7","appLinkName":"System Confluence","appLinkUrl":"https://masonbruce.atlassian.net/wiki","spaceKey":"MD","spaceName":"MobileMap Documentation","spaceUrl":"https://masonbruce.atlassian.net/wiki/spaces/MD","isServer":false},"labels":[],"projectKey":"MSS","serviceDeskId":2,"kbLinkDomainURLs":["https://woodlandsg.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MSS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4YmYxNDlmYi04ZTQxLTQ0NzYtODI5MS02Y2RjODViNDg0MDEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDEwMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzE2NDI0OTIsIm5iZiI6MTczMTY0MTI5Mn0.qlsBjKdNkX0OBD4uaBFtMIf8buZHulClCHJAzcec3ls","targetCollection":"upload-project-10103","endpointUrl":"https://api.media.atlassian.com","clientId":"8bf149fb-8e41-4476-8291-6cdc85b48401","tokenDurationInMins":20}},"kbPage":{"id":229860,"title":"MobileMap: Check Cruising","url":"https://woodlandsg.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/229860","space":{"key":"MD","name":"MobileMap Documentation","id":229377},"serviceDeskIds":[2],"appLinkId":"f24935c1-6fb6-36ec-99de-681797b1a9a7","idInString":"229860","projects":[{"projectId":10103,"serviceDeskId":2,"portalId":2}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=woodlandsg","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"df16d40e4a5e6780c9989beb58d625e553ccfca1_lout","baseUrl":"https://woodlandsg.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://woodlandsg.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"8bf149fb-8e41-4476-8291-6cdc85b48401","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"569aaf740c47464d8f13aab639b30f27","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}