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Sign in to ArcGIS (Actions > SIGN IN TO ARCGIS)
Open the Download Base Map tool (Actions > Download Basemap)
Select the layer you would like to download from the dropdown list
Pan and zoom the map to the desired extent
Select the maximum zoom level that you would like to download.
Note that if the optional step below is NOT followed, the TPK that is created will disappear when the the map is zoomed in beyond this maximum zoom level
Select DOWNLOAD
When MobileMap initiates the TPK export request, ArcGIS Online will report the estimated file size, and MobileMap will display these as a brief popup message. In our experience, file sizes below 50 MB tend to be successful, while file sizes above 150 MB frequently fail. It is not always clear why downloads fail when they do (e.g., request times out, server rejects request because it exceeds the maximum allowed number of tiles, download is corrupted in transit, etc.). When downloads fail, there may not be any confirmation of the failure - it may just freeze. In these cases, it will likely be necessary to reduce the extent or zoom level and repeat the download.
Once the download completes, note the directory where the file was downloaded. Typically this will be the Download folder on your internal storage.
Use a file manager (e.g., MyFiles, Astro, etc.) to copy the TPK to a map cache's TPK folder (see instructions below for more information about file structure).
Fixing the Overzoom
Optional - If you want to use the Download Base Map tool in MobileMap but do not want your TPK to disappear at higher zoom levels as described above, follow the steps below:
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