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If you have gone through each of these verification steps and still do not see your map, please reach out to our support team. It will help us resolve the the issue if you can provide screenshots of your folder structure, the Select Map Cache tool, the Select Layer Display Properties tool, etc. It may even be helpful to upload a copy of your TPK file when submitting your support request.

Why Does MobileMap Map Display Say “Licensed for Developer Use Only”?

I opened MobileMap today and I now see the message “Licensed for Developer Use Only” as a watermark on the map. I have never seen this before and don’t know how to make it go away.

When MobileMap displays “Licensed for Developer Use Only”, it means that when it was starting up, it could not determine its “Client_ID”. This only happens when a user has selected “Use Portal for ArcGIS” and has not entered a valid Client ID in the setting “Portal for ArcGIS Client ID”. There are two approaches to resolve this issue:

1. Manually configure the Portal settings

   1. Either uncheck the “Use Portal for ArcGIS” checkbox, or supply a valid Client ID in the “Portal for ArcGIS Client ID”

   2. Close MobileMap

   3. Remove the app from the recent apps list (this step may not be necessary, but if steps a & b above do not solve the problem, this may needed).

2. Restore all settings (note: this will remove any custom settings that you have applied which are not in your Feature Service settings or settings file).

   1. Go to Actions > Import Settings

   2. Select “Defaults” and confirm

   3. Select “Import” to re-import settings from your Feature Service or settings file

   4. Close MobileMap

   5. Remove the app from the recent apps list (this step may not be necessary, but if steps a & b above do not solve the problem, this may needed).