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Copy TPK to a PC
Rename file from *.tpk to *.zip then unzip the file
Open the file \servicedescriptions\mapserver\mapserver.json in a text editor
Search for all instances of “mapScale”, and change any non-zero mapScale values to 0
Save mapserver.json
Select all of the folders that were in the TPK
Rezip all of the folders that were produced when unzipping the original file. The re-zip must be done without compression. This is the trickiest step, as the default windows zip tool cannot do this. You will need a zip utility like 7-zip that has the option to simply archive with no compression.
Rename file back to *.tpk
Copy TPK back to the appropriate folder in your MobileMap directory on your mobile device
Why
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can’t I See
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any base maps?
I used the Download Basemap tool and it seemed to work as expected - displayed a message that base map had been downloaded, but I don’t see my base map - just a blank screen. How can I get my base map working?
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If you have gone through each of these verification steps and still do not see your map, please reach out to our support team. It will help us resolve the the issue if you can provide screenshots of your folder structure, the Select Map Cache tool, the Select Layer Display Properties tool, etc. It may even be helpful to upload a copy of your TPK file when submitting your support request.
Why
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does MobileMap map display say “Licensed for Developer Use Only”?
I opened MobileMap today and I now see the message “Licensed for Developer Use Only” as a watermark on the map. I have never seen this before and don’t know how to make it go away.
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