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All backups will be stored in an 'Export' folder in the selected Data Directory.  WSG recommends the use of MicroSD cards for MobileMap base data and thus for the Data Directory.  By using MicroSD card, automated backups will be stored on external media that can be removed is a device is damaged in the field.  When automated backups are used with a MicroSD card, it is possible to recover all data collected during the day even if the mobile device is damaged at the end of a day (e.g., dropped in a stream) by removing the SD card, drying the SD card off and inserting it into a PC, accessing the most recent backup file (Delta .geodatabase file) and using the InventoryManager “MM Backup” tool to upload the backup. Here is a guide on how to use the InventoryManager database backup tool: InventoryManagerInventory Management System: Backup from Delta Geodatabase

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In addition to the automated backup described above, data can be backed up manually (Actions > Export Database).  This may be necessary in situations where a device is damaged and no longer able to access the internet (and thus cannot upload) or if upload errors cannot be resolved.  It is possible to export these data and manually load them into the service using the Sync tool in ArcGIS Pro.

Export to

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Geodatabase

This is the way that database exports are performed in MobileMap 5.x. Backing up the database produces a full Geodatabase (all data, even data that has been downloaded from the feature service and is unchanged).  This approach can be useful if a large amount of data must be recovered and the data have not been modified since they were uploaded.  In that case, using the Geodatabase format would avoid having to re-save all features just to get them to export. This approach is for expert users as it requires knowledge of ArcGIS Pro. Here is a link to ESRI’s guide for doing just this. WSG can provide instructions for recovering data from this Geodatabase file to data managers if needed.  WSG can also perform this data recovery as a service upon request. 

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