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Check your username in the Authentication Setting and make sure there is not an extra space after your username in the setting. Some tablets and phones automatically add a space after words, including usernames and emails. To fix this open MobileMap Authentication Settings and the ArcGIS Username setting. Backspace over the extra space.
Why am I getting an upload error in MobileMap?
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Upload report show errors on one or more features in MobileMap.
If you get an upload error message, like this message below, while trying to upload your data from MobileMap:
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If you try adding the data from AGOL Here are a couple of things to try:
Check your WiFi connection and try to upload again. CAUTION: This may cause duplicate data if you are creating new features, like trees. Be sure to QC your data after you upload.
Try to add/update the data through Rest Services in AGO using the JSON backup text file
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. This can help identify if there are data quality issues. You might get an error message like this:
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Most likely there is a duplicate field name in the data being uploaded causing this error. Duplicate field names can be caused by adding the incorrect field names into some the MobileMap settings. This example below shows two ‘Observer' fields. One with a capital ‘O' and one with a lowercase 'o’:
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To learn more about data backup and recovery go to https://masonbruce.atlassian.net/wiki/spaces/MD/pages/262212/MobileMap+Data+Backup+Recovery+and+Export#Overview
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An error occurred. Data may not have been uploaded as expected…
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One scenario that can create this error is if you accidentally have two feature services selected - the one you are using to collect data and one that is NOT actually being used. While it is possible to utilize two (or more) feature services at the same time, they must all be initialized at the same time. When you select more than one feature service in the ‘Select Feature Services’ you will be presented with a warning message. If you ignore this warning but do not initialize the database, you may experience the error message above.
To resolve this error, open the Actions Menu (third tool button) and choose ‘Select Feature Service’. Inspect the list looking for multiple checked boxes. If you find that one or more feature services was selected in error, uncheck that checkbox and try to upload again.
Another scenario is there is a bad piece of data, or data without geometry, collected. This is more common when collecting point data and not as common when cruising where you are not creating points as you go. One option here is to close MobileMap and reopen from app icon. Then upload again. CAUTION: This may create duplicate data. QC your data carefully.
If this does not resolved the upload error please contact your MobileMap support or submit a ticket via support@woodlandsg.atlassian.net.
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