The purpose of this page is to document feedback we receive from users regarding their use of specific mobile devices for MobileMap. The goal is to help MobileMap users take advantage of information that other users of the same (or similar) device have discovered. It provides a place to capture known issues, workarounds, hardware accessories (e.g., cases), etc.
It is not an attempt to help users select the appropriate device(s) as this decision is based on currently available devices, operating environment (e.g., in the cab of a feller buncher where a large screen may be preferred vs. in the field in a wet climate where small and waterproof devices are preferred), user preferences, budget, connectivity, desired GPS accuracy and a range of additional considerations. It is also not an attempt to list or track all available devices or their specifications - new makes and models are constantly hitting the market and it would be difficult to maintain such a list.
With all of that said, we are frequently asked for hardware recommendations from our clients, and generally respond with the following information:
Our partner LandMark Spatial Solutions specializes in the sale of field hardware including Android devices and can provide detailed, first-hand information and advise on a wide range of hardware options including phones, tablets, GPS units and other field equipment. They can provide detailed specs on a range of currently available devices, including real-world GPS accuracy results from their GPS testing course.
Devices from Samsung (Tab A, Tab S, Tab Active) have performed well with MobileMap, are cost effective and have been found to be very reliable.
Samsung’s Tab Active line provides solid, rugged(ish) devices that are water resistant and can even work in the rain due to their active stylus (S-pen) technology.
Devices with an active stylus can generally differentiate between raindrops and the stylus and help to eliminate false inputs from raindrops, snow, etc. MobileMap includes a ‘stylus only’ mode that can help ensure that MobileMap only responds to the stylus when it is available.
Truly rugged solutions from Juniper Systems (e.g., CT8) and Handheld Group (e.g., NAUTIZ X6 ) may provide even better performance in severe conditions (extreme cold, heat, direct sunlight, long duration field collections, high likelihood being dropped or landing on rocks, etc.).
Regardless of the device(s) used, accessories including rugged cases, rugged screen protectors, anti-glare screen protectors, straps and harnesses, stylus leashes, extra batteries, external Bluetooth GPS, MicroSD cards, USB flash drives, etc. can all help to improve data accuracy and usability, redundancy and longevity of your hardware.
Known Issue as of 12/2022: There is a known issue with the Download Base Map functionality in MobileMap on Tab Active 3’s running Android 12. In MobileMap, when using the Download Base Map action to download a base map from Esri, the final step to rename the downloaded TPK to ‘.tpk’ is unable to complete. The result is a temporary file named ‘*.tpk.part’.
Work Around: Find the downloaded file either in the folder specified by the user (Android versions 10+ and higher only) or the Download folder on the internal drive of the tablet. Rename the ‘.tpk.part’ by removing the ‘.part’ E.g.: basemap.tpk.part > basemap.tpk.
Note that if the file is in your Download folder on the tablet you will also need to move it to the Map Cache folder in MobileMap. See Download Base Map in MobileMap for more information.
Issue: Using default settings, software keyboard covers the trees on the bottom of the tree list.
Workaround: Use Settings > MobileMap Cruise > Trees > Tree List Keyboard Offset and enter a value of 200 (may need to adjust somewhat). This will add 200 pixels of blank space at the bottom of the tree list and prevent the keyboard from hiding the trees on the bottom of the list.